FAQ
What size unit do I need?
The right size HVAC unit depends on several factors like the size of your home, insulation, windows, and layout. A professional load calculation is the best way to determine the correct unit size for efficient performance and energy savings. Installing a system that’s too large or too small can lead to problems like uneven temperatures, higher bills, and reduced system life.
If I replace my outdoor system, do I need to replace my indoor system also?
In most cases, yes. HVAC systems are designed to work as matched units—indoor and outdoor components must be compatible for peak performance, energy efficiency, and warranty coverage. Mixing old and new parts can reduce efficiency, shorten equipment life, and even void warranties.
Should I cover my unit in the fall and winter?
It’s not necessary to cover your outdoor unit, but if you choose to, use a breathable cover and only during the off-season. Covering the unit too tightly or with plastic can trap moisture and lead to rust or mold. Most modern units are built to withstand the elements year-round without the need for a cover.
What causes AC units to freeze up?
AC units freeze up when there’s restricted airflow or low refrigerant levels. Common causes include dirty air filters, blocked vents, dirty coils, or refrigerant leaks. If you notice ice forming on your unit, turn it off and call a professional to prevent damage to your system.
How often should I have my unit serviced?
We recommend having your HVAC system serviced twice a year—once in the spring for cooling and once in the fall for heating. Regular maintenance keeps your system running efficiently, extends its lifespan, and helps catch small issues before they become costly repairs.