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AC Repair

Air Conditioning Repair

Fast Help When Your AC Stops Cooling

When the air in your home turns warm and sticky, every minute can feel longer. If your AC has stopped working or is barely keeping up, you need a team that can respond quickly and handle the problem the right way. That is what we work to provide at Calloway & Sons.

We are a locally owned and operated company that has been serving the New Orleans area since 2006, and we understand how uncomfortable a hot house can get, especially here in Kenner. Our team focuses on straightforward, reliable air conditioning repair that respects your time, your budget, and your home.

From the first call to the moment your system is running again, we aim to treat you the way we would want our own families to be treated. If your AC is giving you trouble now, you can reach us at (504) 788-1474.

Why Kenner Homeowners Choose Us

When your home gets warm, you want a company you can trust to respond with experience and honesty. Homeowners in Kenner turn to Calloway & Sons because we focus on people—not just equipment—and have been serving the New Orleans area since 2006.

Our team is built on skill and care. Every technician is trained to diagnose issues thoroughly, explain findings clearly, and recommend solutions that address the real problem—not just the symptoms.

What you can expect:

  • Experienced technicians who take the time to get it right
  • Clear, straightforward communication from start to finish
  • Honest recommendations without pressure to overspend
  • Respectful service in your home

We believe how you’re treated matters just as much as the repair itself. That’s why many homeowners choose us for reliable work, fair pricing, and a team they feel comfortable welcoming back whenever they need help.

What To Do When AC Stops Cooling

If your AC suddenly stops cooling, it is easy to feel stressed. Taking a few simple steps before you call can sometimes prevent damage and make your visit go more smoothly. These are not repairs, just basic checks that most homeowners can safely handle.

First, look at your thermostat and make sure it is set to “cool” and the temperature is below the current room reading. If it runs on batteries, see if they need to be replaced. Next, glance at your electrical panel to see whether any breakers that control the indoor or outdoor unit appear tripped. If they are, you can gently reset them once. If they trip again, leave them off and call us.

It is also helpful to check your air filter. A very dirty filter can reduce airflow and place extra strain on your system. If the filter is completely clogged, replacing it is usually safe. If you notice ice on your indoor unit or lines, turn the system off and let it thaw so you do not risk further damage.

Before you call, you can quickly check:

  • Thermostat settings and batteries
  • Breaker panel for tripped breakers related to your AC
  • Air filter condition and any visible ice on equipment
  • Whether the outdoor unit is running or unusually noisy

If you have gone through these quick steps and your home is still not cooling, it is time to reach out to our team for professional service you can rely on. When you call, letting us know what you have already checked helps our technician arrive with the right information to get started.

Our AC Repair Process

When your AC isn’t working, knowing what to expect can ease the stress. At Calloway & Sons, we keep the repair process clear, straightforward, and focused on getting your home comfortable again as quickly as possible.

Here’s how it works:

  • Scheduling Your Visit
    We gather a few details about your system and set an appointment that works for you, aiming to respond as quickly as possible—especially during peak heat.
  • Arrival & Initial Assessment
    Your technician arrives on time, introduces themselves, and listens to your concerns before beginning a full inspection of your system.
  • Inspection & Explanation
    After testing, we explain the issue in plain language, review your options, and provide upfront pricing before any work begins.
  • Repair & Testing
    With your approval, we complete the repair, check all components, and test the system to ensure it’s running properly.
  • Final Review
    We clean up, walk you through what was done, and offer simple tips to help keep your system running smoothly.

Our goal is simple: clear communication, quality work, and a home that feels comfortable again.

Common AC Problems We Handle

Homes in this part of Louisiana work their cooling systems hard. Long stretches of heat and humidity can reveal issues that have been building for some time. At Calloway & Sons, we see a wide range of problems with residential systems, from small electrical issues to components that have reached the end of their useful life.

Many homeowners call us because their system is running but blowing warm air, or because some rooms feel much hotter than others. Others notice that the AC turns on and off frequently, the outdoor unit is louder than usual, or the indoor air feels sticky even when the temperature seems normal. These symptoms can point to issues like low refrigerant levels, dirty coils, failing capacitors, or blower problems.

Ignoring these signs can lead to higher utility bills and additional wear on your equipment, especially in the summer climate here. Timely service from an experienced team can often prevent a minor problem from turning into a larger repair. We work on many of the commonly installed residential systems found in Kenner, and we focus on diagnosing the root cause instead of just treating the symptom you notice.

Some of the most common AC issues we are called to check include:

  • AC running but not cooling the home properly
  • Weak airflow from supply vents in multiple rooms
  • System frequently turning on and off during the day
  • Unusual noises or vibrations from the indoor or outdoor unit
  • Higher humidity or musty feeling air inside the home

If any of these sound familiar, our team can take a closer look and recommend a path forward. Our aim is to provide air conditioning repair that supports both your comfort and the long term health of your equipment.

Frequently Asked Questions

How quickly can you get to my home?

We schedule AC repair visits as promptly as we can, especially during extreme heat. Actual timing depends on the time of day, current demand, and your location in relation to our routes. When you call, our team will share the soonest available appointment window for your home.

How will I know what my AC repair costs?

Our technician explains findings and expected costs before starting repair work. You will hear what is wrong, what options you have, and what each option is expected to cost. Our goal is to help you decide with clear information, not surprise you with charges after the job.

Can your team fix my older AC system?

We work on many older residential systems and often can repair them if parts are still available and the unit is in reasonable condition. After inspection, our technician will discuss whether repair is sensible or if you may want to start planning for replacement in the future.

What should I do before I call for AC help?

You can quickly check your thermostat settings, look for a tripped breaker, and inspect your air filter. If you see ice on your equipment, turn the system off. If the problem continues, it is time to call us so a trained technician can safely diagnose the issue.

How do your technicians treat my home?

We believe customers should be treated as we want to be treated. Our technicians work to arrive on time, protect your floors where needed, and clean up after the repair. They are expected to be polite, explain what they are doing, and respect your questions and your space.

Continue Reading Read Less
  • "Jordan was wonderful!"
    Very thorough and knowledgeable.
    - Raven A.
  • "He did a fantastic job."
    I let him know that we would look. Into it. He did a fantastic job.
    - Ollie M.
  • "Thanks to our tech Dominik!"
    He was efficient, helpful and pleasant.
    - Tracy P.
  • "Every person I dealt with was absolutely wonderful and helpful."
    They were able to deal with some odd difficulties inherent to my property with no extra cost and a great attitude throughout.
    - James B.
  • "Big thanks to Josh and Calloway & Sons for their speedy service."
    I called Calloway & Sons and they were able to fit the service in within 24 hours.
    - Daniel G.
  • "Josh and Reginald were both very informative, experienced, and helpful."
    . I would recommend this company (and especially Josh and Reginald) to anyone who needs some HVAC repairs.
    - Shannon H.
  • "Reggie did a great job repairing my A/C."
    Very professional, explaining everything he was doing along the way.
    - David H.
  • "Joshua S was very professional, and knowledgeable about his job."
    You can definitely see that he cares about the customers and enjoys working hard and getting the job done.
    - Sa'Brina J.

Call For AC Help You Can Feel Good About

If your home is already too warm or you are starting to notice signs that your system is struggling, you do not have to sort it out alone. Our team at Calloway & Sons is here to look at your system, explain what we find, and perform air conditioning repair that is focused on your comfort and peace of mind.

We bring years of experience in the New Orleans area, a commitment to customer-first service, and highly trained technicians who take pride in their work. Whether you are in Kenner or a nearby neighborhood, reaching out is the first step toward getting your home feeling comfortable again. Call (504) 788-1474

  • Stay Comfortable Year Round
    Join the Calloway Maintenance Plan and ensure your system stays in prime condition through the seasons.
  • Financing Your New System
    Financing options are available for your new HVAC system.

Why Choose Us?

Experience The Calloway Way
  • We Can Help You Same-Day
    Some things just can't wait. We can come see you today!
  • Weekend Availability
    Booking an HVAC technician is more convenient than ever.
  • Available for Emergency Help
    Get the immediate help you need, whenever you need it.
  • Insured for Your Peace of Mind
    Entrust your HVAC needs to licensed, insured professionals.
  • Free Estimates On New Installs
    We make it easy to upgrade your HVAC system with a free quote.
  • Financing Options Available
    We make HVAC services affordable with financing options.

Contact Us Today

At Calloway & Sons, we're always ready to take your calls! Give us a call or fill out the form below to contact one of our team members.

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